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MSN Support:
eoutlet-jewellery@live.com
(For Jewellery Department only)
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Shipping, Payment & Delivery |
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Payment
* We accept bank deposit payment to our NZ ASB Bank account
* We accept credit card payment through Paypal - 4.0% Fee incur
* We can also setup auction on TradeMe for Credit Card payment - 5.9% Fee incur
** We accept lay-by on just 20% deposit, and 8 weeks to pay off your purchase ** (Note: Deposits are non-refundable, so please make sure you are 100% wanting to buy before starting lay-by purchase)
FREE SHIPPING IN NEW ZEALAND!
* At eoutlet E.L.A, we offer FREE SHIPPING IN NZ for any items you purchase!
Worldwide Delivery
* We can ship to most countries worldwide, please contact us to find out rate.
Dispatch
* Order will be shipped out within 2 working days "excludes Sat, Sun or Public Holidays" upon payment received in FULL. For out-of-stock items in the order, customer will be contacted via Email.
* Dispatch Notice will be sent via Email after order shipped. Delivery is normally within 7 days nationwide depends on location.
* Please ensure any information provided is correct, for example, NAME, DELIVERY ADDRESS, POSTCODE and PHONE NUMBER -for Courier purpose only- to avoid delay. Any fake or faulty information provided may result delay at buyer’s own responsibility. Please let us know if order delayed over 7 days after dispatching confirmed, will trace or file claim for you.
* All compensation for damage or lost parcels subject to NZpost and Courierpost Terms & Condition, eoutlet E.L.A will ensure sufficient packaging.
Pickup
* Pick ups are available for orders of $50 and over. Please state that you would like to pick up in the comment box at checkout page "Add Comments About Your Order", and we will arrange with you ASAP. - OR alternatively please get in touch with us to arrange pickup with us -
Exchange and Returns
* All brand new electronic products comes with 30 Days manufacturers defect warrenty otherwise will be stated - UltraFire, Trustfire products 60 days warranty - Olight Flashlights 6 Months Warranty
* All Brand New jewellery is covered by eoutlet E.L.As "7-DAY MONEY BACK GUARANTEE". eoutlet E.L.A proudly guarantee that what stated in the description is accurate. For change of mind on any unworn jewellery in new condition, can be exchanged or refunded within 7 days of purchase. 15% restocking fee will incur for change of mind refund
* 12 month Diamond Jewellery Quality Guarantee- All natural Diamond and Gemstone jewellery in solid gold, or solid silver, is covered by our 12 month quality Guarantee.
* Warranty and Guarantee do not cover damage and-or misuse made by customer.
* Please contact us immediately if you are not satisfied with your purchase for any reason upon receipt. Return item must be sent back within 7 days for processing in original condition. Any return item exceeds 7 days will not be accepted and item will be shipped back at buyer’s expense. Original Condition means return item MUST be in original condition, not altered, not used, not damaged with original tags and packaging. Item returned not in original condition will not be accepted.
* When returning an item, once RMA approved by our staff , item must be returned within 7 days, once passed this period will not be accepted.
* Customer pays for return postage, refund or exchange will be given for processed item. Shipping charges are NOT refundable under any circumstance. Thank you!
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TACTICAL GEAR
TRITIUM KEYCHAINS
